Terms of service
Welcome to Zorielle
These Terms of Service govern your use of our website and services. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions, including all policies referenced herein.
These Terms apply to all users of the website, including browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree with any part of these Terms, you may not access the website or use our Services.
Our store is hosted on Shopify, which provides us with the e-commerce platform that allows us to sell our products and services online.
Section 1 – Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence.
You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our website.
You must not transmit any viruses, malicious code, or harmful software through our website or services.
Any breach or violation of these Terms may result in immediate termination of your access to our Services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted across various networks and devices. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without written permission from Zorielle.
Headings used in this agreement are for convenience only and do not affect these Terms.
Section 3 – Accuracy, Completeness & Timeliness of Information
We are not responsible if information on this website is inaccurate, incomplete, or outdated.
The material provided on this site is for general information purposes only and should not be solely relied upon for making decisions.
We reserve the right to modify website content at any time without obligation to update information.
Section 4 – Modifications to Services & Prices
Prices for products may change without prior notice.
We reserve the right to modify, suspend, or discontinue any Service or product at any time without notice.
Zorielle shall not be liable for any modification, price change, suspension, or discontinuation of Services.
Section 5 – Products & Services
Certain products or services may be available exclusively online through our website.
We make every effort to display product images and colors accurately; however, we cannot guarantee exact display accuracy on every device or monitor.
We reserve the right to:
- Limit product sales by region or customer
- Limit product quantities
- Discontinue products at any time
- Modify pricing or descriptions without notice
All purchases are subject to our Return & Refund Policy.
Section 6 – Billing & Account Information
We reserve the right to refuse or cancel any order at our discretion.
You agree to provide accurate, complete, and current billing and account information for all purchases made through our website.
Failure to provide accurate information may result in delayed or canceled orders.
Section 7 – Optional Third-Party Tools
We may provide access to third-party tools or services that we neither monitor nor control.
These tools are provided “as is” without warranties or guarantees of any kind.
Your use of optional third-party tools is entirely at your own risk.
Section 8 – Third-Party Links
Our website may contain links to third-party websites or services.
Zorielle is not responsible for the content, accuracy, policies, or practices of third-party websites.
We encourage users to review third-party policies before engaging in transactions with them.
Section 9 – User Comments & Feedback
If you submit comments, suggestions, feedback, or other content to us, you agree that we may use, edit, publish, or distribute such content without restriction.
You agree not to submit unlawful, abusive, defamatory, or misleading content.
We reserve the right to remove content that violates these Terms or applicable laws.
Section 10 – Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
Please review our Privacy Policy for more details regarding how we collect and protect your information.
Section 11 – Errors, Inaccuracies & Omissions
Occasionally there may be information on our website containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping times, or availability.
We reserve the right to correct any errors and update information at any time without prior notice.
Section 12 – Prohibited Uses
You are prohibited from using the website or its content:
- For unlawful purposes
- To violate laws or regulations
- To infringe intellectual property rights
- To spread malware or harmful code
- To collect personal information of others
- To spam, phish, scrape, or exploit the website
- To interfere with website security or functionality
Violation of prohibited uses may result in termination of access to our Services.
Section 13 – Disclaimer of Warranties & Limitation of Liability
We do not guarantee uninterrupted, secure, or error-free use of our Services.
All products and services are provided “as is” and “as available” without warranties of any kind.
Zorielle shall not be liable for any damages, losses, or claims arising from your use of our website, products, or Services.
Section 14 – Indemnification
You agree to indemnify and hold harmless Zorielle, its affiliates, employees, partners, and service providers from any claims, liabilities, damages, or expenses arising from your breach of these Terms.
Section 15 – Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
Section 16 – Termination
These Terms remain effective unless terminated by either you or Zorielle.
We reserve the right to terminate or suspend access to our Services if you violate these Terms.
Section 17 – Entire Agreement
These Terms of Service, along with our policies and operating rules, constitute the complete agreement between you and Zorielle regarding the use of our website and Services.
Section 18 – Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of the United States.
Section 19 – Changes to Terms of Service
We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates on our website.
Your continued use of our website following changes constitutes acceptance of those updates.
Contact Information
If you have questions regarding these Terms of Service, please contact us:
Email: help@zorielle.store
Phone: +1 (321) 357-4495
Business Address:
3823 39th Ave S,
Seattle, Washington 98118,
United States
Business Hours:
Monday to Friday: 9:00 AM – 6:00 PM (PST)
Saturday & Sunday: Closed
Customer Support Availability:
- Live Support: Monday to Friday, 9:00 AM – 6:00 PM (PST)
- Email Support: Available 24/7
- Average Response Time: Within 12 hours